Personality.GG Privacy Policy

1. Data Controller and Contact

Personality.GG is the data controller for your personal data. For all privacy-related inquiries, including exercising your rights under the GDPR, please contact us at support@personality.gg, via Discord, or here.

2. What Information We Collect

• Information You Provide: Email address, username, payment information (processed by secure third parties), chats, images, content you share, and communications with support.
• Information Collected Automatically: Browser type, operating system, IP address, device information, access times, pages viewed, usage data, and cookies or similar technologies (which you may disable in your browser).
• Information from Other Sources: Referrals, social media logins (subject to your permissions), and integrations.

3. Legal Bases for Processing

• We process your data only where permitted by law, including:
• With your consent;
• To perform a contract with you;
• To comply with legal obligations;
• For our legitimate interests, provided these do not override your rights and freedoms.

4. How We Use Your Information

• To provide, maintain, and improve the Services;
• To personalize your experience;
• To communicate with you, including for support and updates;
• To analyze usage and improve security;
• To train AI models (using anonymized or aggregated data where possible);
• To comply with legal obligations;
• To investigate and prevent abuse, fraud, or criminal activity;
• For any other purpose with your consent.

We may use anonymized or aggregated data for any purpose, including research and marketing.

5. When We Share Your Information

• With affiliates and service providers (e.g., payment processors, analytics, hosting) under strict confidentiality and data protection agreements;
• For legal, safety, or regulatory reasons, or to protect our rights or users;
• In connection with business transfers (e.g., merger, acquisition);
• With other users, where you choose to share content (e.g., chats, group chats, public characters);
• With advertising and analytics partners (if applicable, and subject to your consent);
• With your explicit consent for any other sharing.

We are not responsible for the privacy practices of third parties. Please review their policies before sharing information.

6. Admin Account Access

In limited circumstances, authorized administrators may access user accounts for legitimate business purposes, including:

• Technical Support: To debug user-reported errors or technical issues with your explicit permission;
• Security Investigations: To investigate suspected criminal activity, fraud against Personality.GG, or service abuse;
• Legal Compliance: To comply with legal obligations, court orders, or law enforcement requests;
• Service Protection: To protect the integrity of our Services and other users.

Any admin access is logged, limited to necessary scope, and conducted in accordance with applicable data protection laws. We will notify you of such access unless doing so would compromise the investigation or is prohibited by law.

7. International Data Transfers

Your data may be processed in the United States or other countries with different data protection laws. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) to protect your data. By using our Services, you consent to these transfers.

8. Data Retention

We retain your data only as long as necessary for the purposes described in this Policy, or as required by law. We may retain certain data for legal, security, or operational reasons, and may retain anonymized or aggregated data indefinitely. If you delete your account, some data (such as public character traits) may be retained for operational integrity. Do not include personal information in public content if you wish for it not to be retained.

9. Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. You use the Services at your own risk. We disclaim all liability for unauthorized access, loss, or disclosure of your data to the maximum extent permitted by law.

10. Your Rights

• Right to access your data;
• Right to rectification of inaccurate data;
• Right to erasure ("right to be forgotten");
• Right to restrict processing;
• Right to data portability;
• Right to object to processing;
• Right to withdraw consent at any time (where processing is based on consent);
• Right to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at support@personality.gg. We may require verification of your identity. We will respond within the timeframes required by law.

11. Children's Privacy

Our Services are not intended for children under 13 (or 16 in the EEA). We do not knowingly collect data from children under these ages. If we learn that we have collected such data, we will delete it promptly.

12. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

13. Changes to this Policy

We may update this Privacy Policy at any time. The updated version will be posted here with the revised date. Continued use of the Services constitutes acceptance of the updated Policy.

13. Limitation of Liability

To the maximum extent permitted by law, Personality.GG, its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of the Services, data loss, unauthorized access, or disclosure. Your use of the Services is at your own risk. For further limitations of liability, please refer to our Terms of Service.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@personality.gg, via Discord, or here